The Dynamics of Social Protection Gaps in Indonesia’s Transforming Labor Market: Gig Workers and Formal Employees

Abstract

The rapid expansion of Indonesia’s gig economy has substantially reshaped the labor market, offering greater flexibility while simultaneously deepening disparities in social protection. This study aims to examines the evolving gap in social protection coverage between formal employees and gig workers—both online and local—within Indonesia’s transforming employment landscape. Using repeated cross-sectional microdata from the August 2018, 2021, and 2023 National Labor Force Surveys (Sakernas), the analysis focuses on the service sector, where gig work is most concentrated. A binary logisticregression model with marginal effects was employed to estimate the probability of workers’ participation in Indonesia’s social security programs. The findings reveal persistent and statistically significant disparities. Online gig workers were 33 percent less likely and local gig workers 23 percent less likely to be covered compared to formal employees. These inequalities widened during and after the COVID-19 pandemic, particularly in health and occupational accident insurance. Further heterogeneity analysis shows that the disparities were more pronounced among male and urban workers. The results underscore the structural vulnerabilities embedded in Indonesia’s dual labor system and highlight the urgent need for inclusive, adaptive, and risk-based social protection reforms. Policy implications include integrating gig workers into national social security schemes through shared contribution mechanisms, strengthening digital and social protection literacy, and establishing a comprehensive legal framework that formally recognizes platform-based employment as an integral part of Indonesia’s evolving labor market.

References

Adillah, S. U. & Purnawan, A. (2020). Analysis of the fulfillment of labor social security as a work of legal protection. Journal of Morality and Legal Culture, 1(1), 32-37. https://doi.org/10.20961/jmail.v1i1.44757

Adisty, M., Mundandar, J., & Sumertajaya, I. (2023). Factors influencing informal workers’ registration for social security: A comparative analysis between Indonesia and Taiwan. Jurnal Aplikasi Bisnis Dan Manajemen, 9(2), 523-535. https://doi.org/10.17358/jabm.9.2.523

Agusalim, L., Siregar, H., Anggraeni, L., & Mulatsih, S. (2025). Unveiling the profile of low-wage workers in Indonesia. Jurnal Ketenagakerjaan, 20(1), 108-127. https://journals.kemnaker.go.id/index.php/naker/article/view/471

Alturkey, Y. A. (2024). The gig economy: Insights into worker experiences in the UK and Saudi Arabia. Open Journal of Business and Management, 12(03), 1766-1799. https://doi.org/10.4236/ojbm.2024.123094

Anan, K. (2024). The evolution of employment law in the gig economy. Journal of Modern Law and Policy, 4(2), 29-41. https://doi.org/10.47941/jmlp.2160

Auguste, D., Roll, S., & Despard, M. (2023). Democratizing the economy or introducing economic risk? gig work during the covid-19 pandemic. Work and Occupations, 51(4), 550-606. https://doi.org/10.1177/07308884231202032

Baldry, K., Koekemoer, E., & Olckers, C. (2024). Empirical research on decent work and precarious work for semi-skilled and unskilled blue-collar workers: A scoping review. Australian Journal of Career Development, 33(3), 268-285. https://doi.org/10.1177/10384162241286439

Becker, E. D., Seo, H., Pulignano, V., & Schoukens, P. (2024). Mapping social protection coverage for platform workers: A comparative analysis of Belgium, Italy and the Netherlands. European Journal of Social Security, 26(1), 3-26. https://doi.org/10.1177/13882627241236489

Dluhopolska, T., & Khita, M. (2022). The impact of the COVID-19 pandemic on the international labor market. Herald of Economics, 1(1), 54-70. https://doi.org/10.35774/visnyk2022.01.054

Dungdung, A., & Sharma, A. (2024). Changing trends and challenges of employment and social security for gig workers' rights in India. In Sociolegal Challenges for the Social Justice Continuum, (pp. 40-51). https://doi.org/10.4324/9781003561217

Gao, Y., Yu, W., Yu, X., & Huang, Y. (2025). Medical insurance integration improves migrant workers’ employment quality: evidence from China’s URRMI reform. Frontiers in Public Health, 13, 1660023. https://doi.org/10.3389/fpubh.2025.1660023

Ghorpade, Y., Rahman, A. A., & Jasmin, A. F. (2024). Social insurance for gig workers: Insights from a discrete choice experiment in Malaysia. International Social Security Review, 77(3), 3-30. https://doi.org/10.1111/issr.12365

Hidayat, Y., & Herman. (2024). Reconstruction of the social security system policy in national development of Indonesia. Journal of Social Transformation and Regional Development, 6(1), 1-9. https://doi.org/10.30880/jstard.2024.06.01.001

Hu, K. & Fu, F. (2021). Evolutionary dynamics of gig economy labor strategies under technology, policy and market influence. Games, 12(2), 49. https://doi.org/10.48550/arxiv.2103.13234

Indra, I. & Nawangsari, S. A. (2025). Legal protection for gig economy workers from the perspective of labor law in Indonesia. Hakim: Jurnal Ilmu Hukum Dan Sosial, 3(1), 937-954. https://doi.org/10.51903/hakim.v3i1.2289

Kaufmann, P. G., Havens, D. S., Mensinger, J. L., Bradley, P. K., Brom, H. M., Copel, L. C., ... & CHAMPS Study Investigators. (2021). The COVID-19 study of healthcare and support personnel (CHAMPS): Protocol for a longitudinal observational study. JMIR Research Protocols, 10(10),

e30757. https://doi.org/10.2196/30757

Khan, T., MacEachen, E., Premji, S., & Neiterman, E. (2023). Self-employment, illness, and the social security system: A qualitative study of the experiences of solo self-employed workers in Ontario, Canada. BMC Public Health, 23, 643. https://doi.org/10.1186/s12889-023-15471-8

Kim, J. H. (2019). Multicollinearity and misleading statistical results. Korean Journal of Anesthesiology, 72(6), 558-569. https://doi.org/10.4097/kja.19087

Lee, J. & Ruggiero, E. (2022). How does informal employment affect health and health equity? Emerging gaps in research from a scoping review and modified e-delphi survey. International Journal for Equity in Health, 21(1), 87. https://doi.org/10.1186/s12939-022-01684-7

Luthfi, N. and Hanri, M. (2023). The effect of local government’s elderly social assistance on health spending of poor elderly in Indonesia. Jurnal Perencanaan Pembangunan the Indonesian Journal of Development Planning, 7(2), 299-312. https://doi.org/10.36574/jpp.v7i2.403

Martin-Caballero, Á. (2025). New regulations on platform work: Fragmented responses to issues of work fragmentation. Capital & Class, 49(2), 183-190. https://doi.org/10.1177/03098168241248990

Martínez-Martínez, O. A., Reyes-Martínez, J., Mora, A. I. M., Pilco, A. C. S., & Salme, C. L. R. (2024). Labor markets during covid-19: gaps and challenges in latin america. Frontiers in Sociology, 9. https://doi.org/10.3389/fsoc.2024.1372404

Mason, C. H., & Perreault Jr, W. D. (1991). Collinearity, power, and interpretation of multiple regression analysis. Journal of marketing research, 28(3), 268-280. https://doi.org/10.2307/3172863

Mindes, S. (2024). Self-employment, the COVID-19 pandemic, and the rural–urban divide in the United States. Rural Sociology, 89(2), 214-238. https://doi.org/10.1111/ruso.12534

Miti, J. J., Perkiö, M., Metteri, A., & Atkins, S. (2021b). The informal sector and social protection. In Handbook on social protection systems (pp. 389-402). Edward Elgar. Miti, J., Perkiö, M., Metteri, A., & Atkins, S. (2021a). Factors associated with willingness to pay for health insurance and pension scheme among informal economy workers in low- and middle- income countries: A systematic review. International Journal of Social Economics, 48(1), 17-37. https://doi.org/10.1108/ijse-03-2020-0165

Mize, T. D., Doan, L., & Long, J. S. (2019). A general framework for comparing predictions and marginal effects across models. Sociological Methodology, 49(1), 152-189. https://doi.org/10.1177/0081175019852763

Mohan, P. M. & Vasumathi, A. (2024). Technology impact: A study on the performance appraisal process in the it industry. Multidisciplinary Reviews, 7(8), 2024173. https://doi.org/10.31893/multirev.2024173

Morita, Y., Kandabashi, K., Kajiki, S., Saito, H., Muto, G., & Tabuchi, T. (2022). Relationship between occupational injury and gig work experience in Japanese workers during the COVID-19 pandemic: A cross-sectional internet survey. Industrial Health, 60(4), 360-370. https://doi.org/10.2486/indhealth.2022-0012

Ng, J. J., Samsudin, S., & Daud, S. N. M. (2024). Financial vulnerability, resilience, and willingness to pay for social protection schemes among gig workers: Empirical evidence from Malaysia. Southeast Asian Journal of Economics, 12(3), 71-105. https://so05.tci-thaijo.org/index.php/saje/article/view/267912

Oteng, S. A., Manful, E., & Nkansah, J. O. (2024). Digital literacy in the informal economy of Ghana: Life-long learning and extending working lives of older persons in post-COVID-19 era. Journal of Cross-Cultural Gerontology, 39(4), 375-395. https://doi.org/10.1007/s10823-024-09514-9

Pant, J. J. & Majumder, M. G. (2022). Themes and narratives of gig economy: An Indian HR perspective. NHRD Network Journal, 15(1), 83-99. https://doi.org/10.1177/26314541211064751

Pratomo, D., Ningsih, D., Fahadayna, A., Athoillah, M., Arisetyawan, K., & Prastiwi, L. (2023). Employment mobility in East Java during the COVID-19 pandemic. Journal of Population and Social Studies, 32, 130-143. https://doi.org/10.25133/jpssv322024.008

Ramachandran, M. & Kulandai, A. (2024). Gig workers: A paradigm shift in the indian workforce—A bibliometric analysis and future directions. Metamorphosis, 24(1), 7-20. https://doi.org/10.1177/09726225241257731

Ran, X. & Zhao, Y. (2023). Behind the flexibility: Insufficient occupational injury protection of gig workers in China. Frontiers in Public Health, 11, 1117180. https://doi.org/10.3389/fpubh.2023.1117180

Rani, U. & Furrer, M. (2020). Digital labour platforms and new forms of flexible work in developing countries: Algorithmic management of work and workers. Competition & Change, 25(2), 212-236. https://doi.org/10.1177/1024529420905187

Ray, A. (2024). Coping with crisis and precarity in the gig economy: ‘Digitally organised informality’, migration and socio-spatial networks among platform drivers in India. Environment and Planning A: Economy and Space, 56(4), 1227-1244. https://doi.org/10.1177/0308518x231220296

Razak, S. S. A., & Shukor, S. F. A. (2025). Reforming social security protection for platform workers in Malaysia's digital labour platforms. The International Islamic University Malaysia (IIUM) Law Journal, 33(1), 35-64. https://doi.org/10.31436/iiumlj.v33i1.1017

Razavi, S. (2022). Making the right to social security a reality for all workers. Indian Journal of Labour Economics, 65(2), 269-294. https://doi.org/10.1007/s41027-022-00378-6

Reynolds, J. & Kincaid, R. (2022). Gig work and the pandemic: looking for good pay from bad jobs during the COVID-19 crisis. Work and Occupations, 50(1), 60-96. https://doi.org/10.1177/07308884221128511

Sargeant, M. (2017). The gig economy and the future of work. E-Journal of International and Comparative Labour Studies, 6(2), 1-12. https://ejcls.adapt.it/index.php/ejcls_adapt/article/view/422

Sen, S. (2025). The gig economy and women: Participation factors and reproductive health impacts. South Asian Journal of Social Studies and Economics, 22(10), 362-373. https://doi.org/10.9734/sajsse/2025/v22i101199

Uddin, M. (2022). Antecedents, focus, and outcomes of work-life balance: A conceptual review. IIUC Business Review, 9(1), 27-46. https://doi.org/10.3329/iiucbr.v9i1.62182

Vyas, N. (2020). ‘Gender inequality- now available on digital platform’: An interplay between gender equality and the gig economy in the European Union. European Labour Law Journal, 12(1), 37-51. https://doi.org/10.1177/2031952520953856

Wang, X., Lin, Y. W., & Han, W. (2023). Does regulation help? The impact of Aalifornia‘s AB5 on gig workers. In Proceedings of the 56th Hawaii International Conference on System Sciences (pp.3557–3566). https://doi.org/10.24251/hicss.2023.436

Yan, X., Liu, D., & Tang, D. (2022). Decent work and innovative work behaviour: Mediating roles of work engagement, intrinsic motivation and job self-efficacy. Creativity and Innovation Management, 31(1), 49-63. https://doi.org/10.1111/caim.12480

Zhang, H. & Liu, K. (2024). Can a voluntarist approach to social security extend protection to gig workers? evidence from the platform-based food-delivery sector in China. Journal of Industrial Relations, 67(1), 101-129. https://doi.org/10.1177/00221856241262786

How to Cite

“The Dynamics of Social Protection Gaps in Indonesia’s Transforming Labor Market: Gig Workers and Formal Employees” (2025) Indonesia Forum on Labour and Productivity, 1. Available at: https://iflp.kemnaker.go.id/index.php/naker/article/view/104 (Accessed: 29 October 2026).