Modernisation of Social Protection for Gig Workers for Sustainability and Welfare in the Future

Abstract

The modernization of gig workers’ data protection represents a strategic effort to promote the sustainability of a high-quality assistance system while safeguarding vulnerable parties. Gig workers, who operate flexibly without the structure of a traditional employer–employee relationship, often face uncertainty in terms of social and legal protection. They are typically bound only by mutual agreements between partners and service providers, leaving them exposed to financial losses and digital security threats. This study emphasizes the need for three new forms of social protection for gig workers. First, ensuring balanced competitiveness to address unequal distribution of orders and income. Second, protection against device misuse or third-party hacking that could block access and reduce daily income. Third, developing health protection mechanisms based on digital money accounts to ensure the long-term welfare of gig workers. The conclusion reinforces the importance of reforming technology-based social protection for gig workers to create fair and mutually beneficial relationships between service providers and workers. These efforts are expected to strengthen gig workers’ resilience against economic, security, and health risks in the digital era.